2019 award winners

Closing evening, Dubai Airports honoured the contributions of its airways, concessionaires and industry companions in bettering the airport enjoy at DXB and DWC. Scroll thru to look the entire winners all over the night of birthday party at Soho Seashore, Dubai.


The primary award of the evening, within the class of Partnership, went to IndiGo. This airline is often proactive and pushing for fast airplane turnarounds and potency. As an example, it actively volunteered to give a boost to DXB’s not unusual check-in idea with its inaugural flight.


Candy information for Candylicious – they picked up the evening’s 2nd Partnership award. In its first yr at DXB, this massive sweet retailer in Terminal three has proved to be a fantastic spouse, operating on DXB branded items, personalized merchandise, giveaways and promotions.

Cathay Pacific

The award for Buyer Carrier – Airline went to Cathay Pacific, an airline which constantly receives sure passenger comments from Dubai Airports’ shoppers. There were more than one cases the place this airline’s representatives have long past above and past to lend a hand passengers.


The evening’s 2nd prize for Buyer Carrier went to McDonald’s. Fresh projects come with including customer support issues, offering extra seating choices, introducing preorder kiosks in more than one languages – together with Mandarin – and rolling out a desk carrier choice.


Selecting up the airline’s award for Sustainability was once AirFrance-KLM. Indexed on the best of the Dow Jones sustainability index, this airline’s dedication to cut back its footprint is pushed through projects corresponding to water saving, recycling, lowering noise footprint, biofuel programmes, consciousness classes and tree-planting.


The second one winner within the class of Sustainability was once JCDecaux. This unique promoting spouse was once instrumental in serving to Dubai Airports cut back its power intake through changing all 422 of its lightboxes throughout DXB and DWC with LED backlights as an alternative of fluorescent tubes.


Emirates was once the airline that picked up the prize for Innovation. Passengers at DXB can be expecting fewer delays with airplane turnaround due to a brand new cutting edge utility offered through this airline referred to as the ‘Hub Track’, amongst different projects.


The second one winner for Innovation was once Travelex, which has reinvented the idea that of worker praise and popularity thru its ‘gamification’ programme. This ended in enhancements around the board in buyer delight and transactions.

Heart East Airways

Selecting up the evening’s first award for Excellence in Operation was once Heart East Airways. This airline obviously confirmed a dedication to excellence throughout all buyer touchpoints, demonstrating an outstanding degree of engagement each day.

Arduous Rock Cafe

Winner of Excellence in Operation – Concession was once Arduous Rock Cafe, a venue that has struck a chord with DXB’s shoppers due to its tasty meals, superb carrier and rocking setting.

Time Out DXB

The Particular Contribution award went to Time Out DXB – a loose per month airport mag like no different, which shines a focus at the implausible stories at DXB and in Dubai.

Elizabeth Nightingale

The primary Delight and Determination Award went to Elizabeth Nightingale from British Airlines, a pillar within the native aviation neighborhood whose dedication and determination is all the time on show.

Adam Web page

The general prize of the evening – the second one Delight and Determination award – went to Adam Web page from Travelex, who has demonstrated a phenomenal dedication and has made a significant contribution to bettering customer support.

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